All orders are dispatched from our studio in Bulgaria. All of our deliveries require a signature on delivery.

 

FREE SHIPPING for the EU countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Shipping rates: 5-7 business days to

 

DUTIES AND TAXES

International orders may be subject to local customs and duties charges at the final destination. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. AlohaLinen cannot be held responsible for any additional charges on your order. We recommend contacting your local customs office for an estimate of these fees. *Please note, during sale and peak periods there may be a slight shipping delay with your order - we appreciate your patience.

 

Shipping rates:

We are currently unable to ship to: Afghanistan, Åland Islands, Algeria, Bouvet Island, Brazil, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, Faroe Islands, French Polynesia, French Southern Territories, Greenland, Guadeloupe, Guernsey, Heard & McDonald Islands, Iran, Iraq, Isle of Man, Jordan, Kuwait, Kyrgyzstan, Mayotte, Myanmar (Burma), Nauru, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Palestinian Territories, Papua New Guinea, Philippines, Pitcairn Islands, Qatar, Réunion, Russia, San Marino, South Georgia & South Sandwich Islands, South Sudan, Sudan, Svalbard & Jan Mayen, Syria, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uzbekistan, Vietnam, Wallis & Futuna, Yemen.

 

EXCHANGES

We do not offer exchanges. To get the right item, you should place a new order and return the previous one.

Please note that we do not cover shipping costs for items that are being returned.

 

RETURNS

Unwanted items can be sent back only when your notice about the return is registered by our team.

We will send you a return form which you have to fill and put in the package.

Our products are eligible for a refund if they meet the following terms:

Items must be in the original size and length (no customization)
Items must be in perfect condition (not used, not washed and not damaged) The return package must contain all the contents of the original package except for fabric samples if the entire order is returned for a refund

It is very important that you place a return form inside the parcel stating the order number, otherwise, we will not be able to identify the parcel. If we are unable to identify the parcel, we cannot make a refund or exchange. If you do not know the order number, feel free to contact us Items must be mailed off within 14 days as of the day of delivery.